Refund Policy We at Nagel Soap Works strive to produce high quality and consistent products from batch to batch. Due to the handcrafted nature of our soap, there may be slight aesthetic variances in the final product which do not compromise its functionality.
We do not process returns or refunds due to the personal nature of our products. However, we will supply replacement products at no extra cost under certain circumstances per our discretion.
If you feel the quality of our product does not measure up to your expectations, or if you have any other concerns, please notify us via email at firstname.lastname@example.org. We will strive for a happy resolution and your complete satisfaction.